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Citi Mobile® Token is a feature within the Citi Mobile App to generate a One-Time Password (OTP) in order to authenticate online and mobile transactions, replacing other methods such as physical Security Device or OTP via SMS. It does not require any internet connection to generate an OTP which is more convenient especially when you travel overseas.

To enable Citi Mobile Token, please tap the 'Profile' icon at top left > tap 'Manage Citi Mobile Token'. If you don't have a bank account, please tap 'Settings' icon at bottom right > tap 'Set up Citi Mobile Token'.

To generate an OTP, simply tap on 'Citi Mobile Token' icon on the login screen of the mobile app, input your 6-digit Unlock code and the OTP will be displayed.

Click here to find out more.